Privacy Policy

Last Updated: June 2026

Welcome to Delica Parts Brisbane (www.delicapartsbrisbane.com.au). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, register an account, or purchase Mitsubishi Delica parts from us.

1. Information We Collect

We collect information that is necessary to process your orders and provide you with the best possible service. This includes:

• Personal Identification Information: Name, delivery address, billing address, email address, and phone number.

• Account Details: Username and password when you register on our site.

• Transaction Information: Details about the specific Delica parts you order, purchase history, and communication logs with our team.

• Payment Data: Payment transactions are handled securely via our third-party payment processors. We do not store your full credit card or financial account details on our servers.

• Technical Data: IP address, browser type, device information, and browsing behaviour on our website via cookies.

2. How We Collect Your Information

We collect personal information directly from you when you:

• Register an account or log in to our website.

• Place an order for parts, accessories, or vehicles.

• Contact us via email (office@delicapartsbrisbane.com.au), phone, or contact forms.

• Interact with our website (via automated cookies and tracking technologies).

3. How We Use Your Information

We use the information we collect to run our business smoothly and serve you effectively, specifically to:

• Process, pack, and deliver your orders Australia-wide.

• Manage your customer account and order history.

• Provide customer support and respond to technical questions about your Delica.

• Send order confirmations, tracking updates, and invoices.

• Improve our website functionality, product range, and user experience.

• Comply with our legal and tax obligations.

4. Disclosing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who help us run our business, including:

• Delivery & Courier Services: To dispatch and deliver your auto parts to your physical address.

• Payment Gateways: To securely process your credit card or electronic payments.

• Business Operations: Web hosting providers, IT support, and administrative software platforms.

• Legal Requirements: If required by law, regulation, or a government authority.

5. Data Security

We take the security of your personal data seriously. We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, loss, misuse, or alteration.

• Our website uses secure encryption protocols (SSL/HTTPS) to protect data transmitted during checkout and account login.

• While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies to enhance your shopping experience (for example, keeping track of the items in your shopping cart). You can choose to disable cookies through your browser settings, though doing so may prevent you from using certain features of our online store.

7. Your Rights and Access

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate, incomplete, or out-of-date information.

• Request that your online customer account be deleted.

To make any of these requests, please contact us using the details below.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please reach out to us:

• Email: office@delicapartsbrisbane.com.au

• Phone: 07 3385 6275

• Physical Address: 179 Jacko Place, Morayfield, QLD 4506, Australia

• Website: www.delicapartsbrisbane.com.au